WARRANTY INFORMATION

The Residential Wear Warranty’s duration is for 25 years. The Structural Warranty’s duration is for 25 years. The start of the warranty is at the date of purchase for the covering by the consumer, shown on an invoice supplied by the place of purchase, clearly mentioning the reference code, range and colour selection.

CARE INSTRUCTIONS

Remember that a timber floor is natural product. Over time scratches and dents will occur. Use felt pads under all items of furniture, especially chair legs and items regularly moved. Use floor protectors to minimise indentation caused by heavy appliances and items of furniture.

Contact the team if you would like more detailed warranty information or care instructions for your floors.

WHAT FLOORING SERVICES ARE AVAILABLE?

• Floor Installations
• Floor Staining
• Floor Maintenance
• Carpet & Flooring Removal
• Floor Preparation

HOW MANY TYPES OF HARD FLOORING ARE THERE TO CHOOSE FROM?
There are five different types of hard flooring on offer at Westcoast Floors – these are timber, laminate, vinyl, hybrid and bamboo. Timber flooring is known for its timeless look, its aesthetics giving a classic and enduring feel that is hard to beat. Laminate flooring provides the perfect combination of style, functionality, and affordability, having the look and feel of real wood but for a fraction of the price. Vinyl looks like a real timber floor but is very low maintenance. It is also easy to install, warm to touch and quiet, perfect for any family home. Hybrid flooring combines the best characteristics of laminate and vinyl flooring. It also has the appearance of real timber, but without the maintenance involved. Lastly bamboo has a range of benefits from its affordability, durability, and look. It is also harvested in an environmentally responsible manner, making it quite a popular option for new age home designs.

HOW DO I KNOW WHICH TYPE HARD FLOORING PRODUCT TO CHOOSE?
The type of hard wood flooring to choose will come down to the needs of your family as well as lifestyle. If you live in a busy household with children, then laminate flooring may be your best option – its functionality and affordability ensure that it will stand the test of time. If you love to entertain on a regular basis, then you may opt for Hybrid. Its stunning real timber look will impress your guests, while it is also waterproof and durable.

DOES WESTCOAST FLOORS CATER TO ALL BUDGETS?
Westcoast Floors stock is extensive and as such, can offer both high end and low budget hard flooring products.

DO I NEED TO COME INTO A STORE WHEN SELECTING MY PRODUCTS?
We recommend you visit us in store so you can view and touch the product. Of course, there is no obligation to purchase when you do come in store, so do not hesitate to visit us any day to browse our fantastic range of products on offer.

DO I NEED TO BOOK A MEASURE AND QUOTE?
Yes, booking a measure and quote is essential – and it’s great to know that they are FREE of charge and obligation. When you book a measure and quote, you will have the opportunity to view all samples when you arrive in store and your floor is professionally measured, which ensues accuracy. When the Westcoast Floors team visit your home for the measure, it also gives them the opportunity to inspect your site conditions, assisting in the installation process.

HOW DO I REQUEST A QUOTE?
To receive a quote on Westcoast Floors range of hard flooring, simply book a free home measure and quote online and a friendly team member will be in touch to organise a time and date that suits you. It’s also great to know that your free home measure and quote is obligation free.

WHAT SCALE IS FLOORING MEASURED IN?
Most hard flooring is measured in metres squared but calculated in pack size.